Services

Customer Support

We go the extra mile to make sure you receive the support you need. Our highly trained phone support staff take great pride in building close relationships with our customers and in solving their problems fast. We strive to get to know each customer on a personal basis so we can better understand their needs and concerns. And we make every effort to accommodate your specific needs within the capabilities of our software.

Project Planning & Implementation  

Our EvolvePlus Project Planning & Implementation service is the first important step in planning for the rapid migration from your existing Library Management product to the EvolvePlus ILS.

The Project Planning Services from EvolvePlus includes the design a customised Project Plan to suit your library's unique requirements and timeframe. 

Customer Training

Experienced EvolvePlus Training Consultants deliver both Onsite and Remote Training services to enable your library to become profficient in the use of EvolvePlus within a short period of time. Our extensive range of training courses cover System Administration, Application Operations, Front Desk Functions, System Customisation and WebOPAC Design.

Web Design & Development

EvolvePlus offers custom web development and web design services with an emphasis on understanding the unique requirements of each library.

We have comprehensive experience in web interface design and a strong focus towards web site accessibility and usability techniques which employ the latest Web 2.0 technologies.

Our web development and design team can provide a tailored solution for your library - whether you wish to customise the user interface of your WebOPAC or you wish to implement a new Web Content Portal for library members & staff.